1What's the best way to buy a Velocity Press book?
2What format are your ebook files?
3How do you send UK post?
4Do you send orders to any country?
5Are there discounts for buying in bulk?
6How long does it take you to send orders?
7Can you send my order to a different delivery address?
8You told me my package left a week ago, it's still not here?
9What information do you need to trace my order?
10Can I pay with PayPal?
11Can I request you leave the parcel with a neighbour or in an outbuilding?
12Can you tell me how much the shipping will cost for my order?
13Can you tell me how much my order will be in my own currency?
14Will I have to pay duties?
15If I pre-order, when will I receive my order?
16What's your returns policy?
17Where can I get updated on company news?
18Who do I contact with a press enquiry?
19Do you accept book submissions?
20Do you accept foreign rights enquiries?
21Do you offer any work experience?
22How can I stock your books in my shop?
UK book stores and record shops part of a chain please contact Turnaround Distribution. Tel: 0208 829 3000/email: firstname.lastname@example.org
This page is a work in progress – check back when you can for the latest questions and answers, and get in touch if you have a query not addressed here.